Country/region we ship to

USA & CANADA

Shipping rates 

Free

Estimated Processing & Delivery time

Singapore/Malaysia

• 2-7 business days processing time
• 2-7 business days delivery

 Restock or pre-order items

Within a month (Notify by emails)

Order tracking

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 – 72 hours for the tracking information to become available. 

If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at info@smartairobotchef.com with your order email or order number, and we will look into it for you.

Due to Covid-19 pandemic, delay of shipping may occur. If you have any inquiry of your order shipment, please contact us via info@smartairobotchef.com.

Shipping damages & returns

In the event that your order arrives damaged in any way, please email us as soon as possible via info@smartairobotchef.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

Before you are returning unused products within 30 days, and we’ll happily offer a replacement or refund. All the return applications must be submitted through info@smartairobotchef.com first.

If you have any further questions, please don’t hesitate to contact us at info@smartairobotchef.com or Call Us – +65 8827 0253.